Our team trusted by
Our Services
Tailored solutions to elevate your Online Presence
Phone Support
We provide 24/7, 365-day customer support using a "follow the sun" model to ensure uninterrupted service across all time zones.
Tele-Sales
Boost your sales with our expert tele-sales team. We engage potential customers through personalized calls.
Email support
Our email support team ensures prompt, clear, and courteous communication. Whether it’s handling inquiries or follow-ups.
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Dawtt. vs. Traditional Outsourcing Providers
Why Partnering with Dawtt. Guarantees Better Results?
Feature | Dawtt. | Other Providers |
|---|---|---|
Multilingual Team | TOEFL/IELTS-certified professionals | Basic language skills; rarely certified. |
Chat Support Response | 30-second average response time, 24/7/365. | Slow responses (2-5 mins); limited hours. |
Cost Savings | 60-70% cost reduction without quality compromise. | 30-40% savings with frequent quality trade-offs. |
Scalability | On-demand resource scaling (up/down) in 48 hours. | Inflexible plans; hidden fees for changes. |
Talent Quality | World-Top 1% professionals pre-vetted for industry expertise. | High attrition rates; inconsistent skill levels. |
24/7 Support | Yes, round-the-clock availability | Limited availability |
Dedicated Team | A team of professionals trained solely to meet your specific needs. | Generalized workforce |
Follow-the-Sun Model | Yes, seamless global coverage | Limited regional availability |
Hiring Process
2 Weeks
Choose your own team of dedicated riders, ready to work 24/7, every day of the year. We make it easy to build a team that fits your business needs, so you get the support you need when you need it.
Align & Define
Discovery & Solution Design. We start with a deep understanding of your business objectives, team structure, and customer journey. This enables us to build a customized support model—aligned with your goals, timelines, and operational ecosystem.
Build & Prepare
Team Assembly & Tailored Training. We source, screen, and finalize top-tier talent that fits your exact needs. Then, we deliver customized training that integrates seamlessly with your tools, brand voice, and workflows-ensuring operational readiness from day one.
Launch & Optimize
Go-Live & Continuous Improvement. Your dedicated team goes live-fully embedded into your processes. We establish regular check-ins, performance tracking, and agile adjustments to ensure consistent delivery and alignment with your KPIs.
