Our team trusted by
Our Services
AI-powered solutions that enhance support, sales, and growth.
AI-Powered Phone Support
Every call is transcribed and analyzed in real time. AI detects sentiment, provides live coaching to agents, and ensures intelligent call routing — delivering faster resolutions and higher customer satisfaction.
AI-Augmented Sales Outreach
Leverage AI-driven prospecting, predictive lead scoring, and win/loss pattern tracking. Human sales agents, supported by real-time AI suggestions, engage customers with precision to maximize conversions.
AI-Enhanced Email Support
AI categorizes and prioritizes incoming emails, suggests context-aware responses, and flags urgent issues. Our human experts refine tone, empathy, and clarity to ensure every message drives trust and loyalty.
AI-Driven Live Chat
Smart chatbots handle first-response queries instantly. AI ensures real-time escalation to the most qualified agent, provides live suggestions during chats, and automates post-interaction summaries.
AI-Enhanced Team Management & Training
Already have a support team but struggling with managing them? We step in as your AI-powered team management partner, providing oversight and tailored AI training to upskill and future-proof your workforce.
Progress Circle
Dawtt. vs. Traditional Outsourcing Providers
Why Partnering with Dawtt. Guarantees Better Results?
Feature | Dawtt. | Other Providers |
|---|---|---|
AI-Driven Customer Interactions | AI chatbots, sentiment analysis, and intelligent routing deliver instant responses, with human experts stepping in for empathy and resolution. | No AI optimization. Slow responses (2–5 minutes); limited hours. |
Cost Efficiency | AI-powered workflows deliver 50–70% cost savings while maintaining consistent service quality. | No AI powered workflow. Savings are limited to 30–40%, often with quality trade-offs. |
Scalability Powered by AI Forecasting | AI workload prediction and resource optimization enable scaling within 48 hours, with human oversight to ensure smooth execution. | No AI forecasting. Inflexible plans; hidden fees; manual scaling delays. |
AI-Enhanced Talent Quality | Continuous AI coaching and analytics elevate the performance of world Top 1% professionals, ensuring sustained excellence. | No AI training. High attrition rates; inconsistent skills. |
AI-Backed 24/7 Support | AI monitoring and smart escalation keep services always on, with humans handling complex or sensitive cases. | No AI monitoring. Limited availability with slow human-only coverage. |
Dedicated AI-Integrated Teams | AI dashboards, performance analytics, and automation empower dedicated professionals to focus on high-value outcomes. | No AI augmentation. Generalized workforce with limited tools. |
AI-Powered Global Coverage | Predictive AI scheduling and real-time workforce balancing enable true follow-the-sun service, with human experts across time zones. | No AI scheduling. Limited regional availability; manual processes. |
AI-Augmented Multilingual Support | Real-time AI translation ensures speed and accuracy, supported by TOEFL/IELTS/DUOLINGO-certified professionals for context and clarity. | No AI translation. Basic language skills; rarely certified. |
Hiring Process
2 Weeks
Build your dedicated AI-augmented support team in just two weeks. We combine top human talent with integrated AI to deliver round-the-clock support, tailored to your business needs.
AI-Driven Alignment
We start with AI-powered discovery and solution design. By analyzing your business objectives, customer journey, and team structure, we create a customized hybrid model aligned with your goals, timelines, and operational ecosystem.
AI-Ready Team Build
We source and screen world-class professionals while embedding AI workflows from day one. Our tailored training ensures your team is fully prepared to use AI for efficiency, accuracy, and seamless integration with your tools, brand voice, and processes.
AI-Powered Optimization
Once live, your AI-enhanced team is continuously monitored and improved. Real-time analytics, performance dashboards, and agile coaching ensure your operations stay aligned with KPIs and evolve with your business.
